Get in touch
Write from the email you sign in with, say which company you are at, and tell us what you were doing when it went wrong. A screenshot helps.
Cannot sign in
Accounts are created by your company's owner, not by you. If you cannot get in, ask the owner to check that your login is still on. There is no password-reset link: if you have forgotten your password, ask the owner to write to us and we set a new one.
Alerts about overdue cars
The app asks once, after you sign in, whether it may notify you. If you said no and changed your mind, turn notifications on for Fleet Operations in your phone's Settings. The owner chooses which alerts the company gets under Settings in the app.
The app will not let a car go out
It means the car's road tax, insurance, inspection or permit has run out. Renew it, enter the new date on the car, and the car goes out. The app never lets an illegal car leave the yard — that rule is on purpose.
Delete your account or your data
A member of staff, owner or employee: open Settings, then Your preferences, then Delete your account. It is done there and then — no email, no waiting. The screen says exactly what goes and what stays before you confirm. If you are the only owner, it offers you the two honest choices: make somebody else an owner, or close the company. A renter: ask the rental company, or write to us and we will pass it on.
What the app keeps and where it lives is on the privacy page.
Write to vaia.tech.my@gmail.com.